Keynote: Rudolph Giuliani
By now, everyone knows Rudolph Giuliani. His name is synonymous with the world's biggest disaster recovery and business continuity project of all time. On the morning of September 11, 2001, Rudy Giuliani, then New York City's Mayor, was at the heart of the worst terrorist attack in US history and at the helm of the recovery process.

During the tumultuous hours that followed, Giuliani calmly led frightened and shocked New Yorkers through the chaos to midtown Manhattan. He set up a makeshift command center to oversee rescue efforts while holding regular news conferences to reassure people around the world that New York was still standing.

For his extraordinary efforts, Giuliani was named Time magazine's Man of the Year and Queen Elizabeth II awarded him with the honorary title of Knight of the British Empire. Now acting as a consultant to Board of Directors and Chief Executive Officers around the world,. Giuliani will discuss his role in the wake of the September 11 tragedy and the role of leadership in business continuity planning.

Keynote: Second City Communications
Business continuity planning is often a stressful and thankless job. At this year's International User Group Conference, Chicago’s own Second City Communications will address the lighter side of continuity planning. Second City, one of the premier comedy and improvisational troupes in the country and the UGC’s second keynote speaker, will devise and perform a comedy directly related to the unique world of business continuity planning. Providing laughs since the 1950s, Second City has been the springboard that launched the careers of such lauded comedians as John Belushi, Bill Murray, Chris Farley, Mike Myers, Alan Arkin, John Candy, Martin Short, Gilda Radner, Dan Aykroyd, George Wendt, and Shelley Long. Designed specifically to bring humor to where it is needed most, the business world, Second City Communications is renowned for creating humorous, yet politically correct, business comedies.